Privacy Policy
Last updated: 4 August 2026
This notice explains what personal data AjmerAstro collects, why, who we share it with, how long we keep it, and the rights you have under India's Digital Personal Data Protection Act, 2023 (DPDP Act). We only process your data with your consent and for the purposes described here.
1. Who we are
AjmerAstro is an AI-powered Vedic astrology platform operated by Kusha AI (OPC) Private Limited (CIN U96906RJ2026OPC117216), a company registered in India and the "Data Fiduciary" for your personal data. Registered office: 1/28 Housing Board Colony, Vikas Marg, Panchsheel Nagar, Ajmer, Rajasthan 305001, India. For any privacy question or to exercise your rights, contact our Grievance Officer at grievance@ajmerastro.com, our support team at info@ajmerastro.com, or call +91 97415 99151.
2. Data we collect
We collect the information you give us and some technical information about how you use the site:
- Account details: your name, email address and phone number.
- Birth details: date, time and place of birth, and gender, for yourself and for any family members you add (which may include children). This is needed to generate your kundali and readings.
- Charts and content you create: saved charts, AI chat conversations, saved readings and memory, mood check-ins and bookmarks.
- Usage information: pages and tools you use, device and browser information, and analytics events (only if you allow analytics cookies).
- Contact and enquiry information: anything you send us through contact forms, plus how you found us (campaign source).
- Payment references: when you pay, we store only the order and payment reference from Razorpay. We never see or store your card, UPI or bank details.
- Nominee details, if you name one: the nominee's name, your relationship to them, and the contact details you give us. We store these only to identify and reach that person if they later claim your rights under section 8. Please tell the person you have nominated them, since we do not contact them for you.
3. Why we use it, and our legal basis
- To generate kundali charts, horoscopes, dasha and compatibility analysis from your birth details.
- To provide personalized AI readings and remember context you choose to save.
- To create and secure your account, and to provide customer support.
- To process payments and deliver what you buy.
- To send you service messages, and (only if you opt in) horoscope and marketing emails.
- To understand and improve the product (only with your analytics consent).
- Our legal basis for all of the above is your consent, which you give at signup and through the cookie banner, and which you can withdraw at any time (see section 8).
4. Cookies and tracking
Essential cookies keep the site working and are always on. Analytics and advertising cookies load only after you allow them. You can review each category and change your choices any time in our Cookie Policy.
5. Who we share your data with
Your account, birth details and app data are stored in India (Mumbai). We do not sell your data. We share it only with the service providers below, under contract, and only as needed to run AjmerAstro. Some analytics and AI providers process data outside India (in the United States or European Union):
| Service | What it receives | Location |
|---|---|---|
| Supabase | Account, birth details and app data (database & sign-in) | India (Mumbai) |
| Vercel | Hosts the site, so every request passes through it; keeps short-lived server logs | United States (global edge) |
| Anthropic (Claude) | Your questions and chart facts, to generate readings | United States |
| OpenAI | Text of your saved AI memory, to power search (embeddings) | United States |
| Astro engines (Render, Railway) | Birth date, time and place, to compute charts | United States |
| Open-Meteo | Place of birth, to look up map coordinates | European Union |
| Razorpay | Payment processing (we store only order references) | India |
| Resend | Your name and email, to send you emails | United States |
| PostHog | Product analytics events (only with analytics consent) | United States |
| Google Analytics / Ads | Usage analytics and ad measurement (only with consent) | United States |
| Microsoft Clarity | Session analytics (only with analytics consent) | United States |
| Sentry | Error diagnostics (personal data scrubbed) | United States / EU |
| Cloudflare | Security and bot protection | Global |
| Arcjet | Rate limiting and bot detection; sees your IP address and request details | United States |
| Zoho Mail | Email you send us, including anything you write to our Grievance Officer | India |
Where a provider is outside India, we rely on the contractual and security safeguards it offers.
6. AI processing
To generate your readings, facts derived from your birth chart, and the questions you ask, are sent to our AI partners (Anthropic and OpenAI) in the United States. Under our agreements with them, this content is not used to train their models. You can avoid AI features by not using the AI chat and by keeping AI memory turned off in your account settings.
7. How long we keep your data
We keep your personal data while your account is active, and we automatically delete older data once its purpose is served: AI chat conversations are deleted 24 months after your last message in them (6 months for conversations held without an account); support chat conversations after 12 months (6 months without an account); raw usage analytics after 14 months and their daily summaries after 25 months; and contact or enquiry records after 24 months of inactivity. When you delete your account there is a 30-day grace period during which you can restore it; after that your personal data is erased. We keep an anonymized summary of purchases (with no personal details) for legal and accounting reasons, and payment and billing records for as long as tax law requires.
8. Your rights
Under the DPDP Act you have the following rights. To exercise any of them, email our Grievance Officer at grievance@ajmerastro.com (we respond within 30 days), or use the self-serve options noted below:
Access and a copy of your data (portability)
Download a copy of your data anytime from your account settings (Account > Download my data). You can also email grievance@ajmerastro.com and we will provide a copy within 30 days.
Correction of your data
Edit your name and birth details any time in your dashboard account settings, or email us.
Erasure (deletion)
Delete your account from your account settings (a 30-day grace period applies), or email us.
Nomination
Name a nominee in your account settings (Account > Nomination) who may exercise your rights if you die or become unable to act for yourself. You can change or remove your nominee at any time, or email grievance@ajmerastro.com instead. Your nominee is not told automatically and gets no access to your account: when the time comes they contact our Grievance Officer, who verifies their identity and the relevant documents before acting.
Withdraw consent any time: use the button above for analytics and advertising cookies; turn off AI memory, daily check-in or monthly email in your account settings; or use the unsubscribe link in any marketing email. Withdrawing consent does not affect processing already done.
If we do not resolve your grievance, you have the right to complain to the Data Protection Board of India.
9. Children
AjmerAstro accounts are for adults: when you sign up you must confirm you are 18 or older. When you add a family member whose date of birth shows they are under 18, we require you to confirm, before saving, that you are that child's parent or legal guardian and that you consent to processing their birth details. We record this consent (what was agreed, when, and for which family member). Child profiles have no separate login, cookies or advertising identity, so we do not track, behaviourally monitor, or target advertising at children. Our current method is a recorded guardian confirmation; we will adopt stronger verification (such as government-backed or DigiLocker-based identity checks) as prescribed under the DPDP Rules.
10. How we protect your data
Your data is encrypted in transit and at rest. We use Supabase Row Level Security so your records are accessible only to you, scrub personal data from error reports, hash sensitive tokens, and restrict internal access. No system is perfectly secure, but we work to protect your data and will notify you and the Data Protection Board of a breach as required by law.
11. International transfers
Your account and birth data are stored in India (Mumbai). Some of the service providers in section 5 (mainly analytics and our AI partners) process data outside India (United States or European Union). We share the minimum needed and rely on the safeguards in our agreements with them.
12. Changes to this policy
This is a living document; we update it as our practices and features evolve. The date at the top shows the latest version. If we materially change how we use your data, we will ask for your consent again.
13. Grievance Officer and contact
Data Fiduciary: Kusha AI (OPC) Private Limited (CIN U96906RJ2026OPC117216), 1/28 Housing Board Colony, Vikas Marg, Panchsheel Nagar, Ajmer, Rajasthan 305001, India. Grievance Officer: Himanshu Dadhich. For any privacy concern, data request or complaint, email grievance@ajmerastro.com. For general support, email info@ajmerastro.com or call +91 97415 99151.
We acknowledge grievances within 7 days and aim to resolve them within 30 days.